The ability to manage clients is a core feature of DiaryBook. Client records are used within appointments as a reference for the users. In addition client records build a history of appointments and messages to and from DiaryBook.
The client records keep a history of appointments. The user can open a dedicated tab for each client to get an overview of the client's attendance record, to access the history of appointments as well as any future appointments booked and to see a history of messages sent and received from DiaryBook.
Many of the fields in the client window are for reference only. Some however are used by the DiaryBook system in the course of sending reminders.
The automatic appointment reminder system offers merge fields which take their information from the client record.
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