Note: These instructions are a quick guide to editing the default reminder messages that come with any new DiaryBook account. Existing accounts and multi-user accounts may have more complex settings with message names that differ to the ones used below..

SMS Text Reminder

The SMS Text Reminder is the message that is sent to the client's mobile phone. To edit the content of this message the user should do the following:.

  • In the Top Margin click on the COMPOSE MESSAGE button
  • In the toolbar of Step 1 in the Compose Message window, click the Open icon
  • The My Saved Messages window opens
  • Highlight the message called SMS Appointment Reminder and click the OPEN button
  • The message appears in the space provided
  • Edit the message
  • To save the message click the Save icon in the tool bar
  • Click Cancel at the bottom-right to close the Compose window

Note: The reminder messages make use of merge fields to insert appointment specific information in to the message. More information on Merge Fields..

Tip: To open sample messages go the the MERGE FIELDS button and select one of the OPEN SAMPLE options. This will overwrite any message already in the space provided..

Email Reminder

The Email Reminder is the message that is sent to the client's email address. To edit the content of this message the user should do the following:.

  • In the Top Margin click on the COMPOSE MESSAGE button
  • In the tool bar of Step 1 in the Compose Message window, click the Open icon
  • The My Saved Messages window opens
  • Highlight the message called Email Appointment Reminder and click the OPEN button
  • The message appears in the space provided
  • Edit the message
  • To save the message click the Save icon in the tool bar
  • Click Cancel at the bottom-right to close the Compose window

Note: The reminder messages make use of merge fields to insert appointment specific information in to the message. More information on Merge Fields.