Appointment Confirmation Status
Each appointment in DiaryBook has a confirmation status. The confirmation status is a way for the user to track whether clients have confirmed their intention to attend the appointment or not. The confirmation status is shown visually as an icon in the appointments tab.
The confirmation status can be controlled by the user. In addition, if the user enables client confirmations, the client can alter the confirmation status from their appointment reminder.
In the appointments list using coloured icons, the user is able to see which appointments were sent an appointment reminder, which clients replied and whether the client confirmed their attendance or not.
Each client in DiaryBook has an appointment history and with confirmation status management the user can get an overview of a client's history of attendance. It is for historical purposes that status such as Did Not Attend and History of DNA are included. These can only be applied by the user.
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